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TERMS & CONDITIONS Majed Aerial Solutions

TERMS AND CONDITIONS Majed Aerial Solutions | Commercial Drone Services 1. LEGAL STATUS 1.1 These Terms and Conditions constitute a legally binding agreement between the Client and Majed Aerial Solutions (hereinafter referred to as "the Company"). 1.2 Engagement of any service — whether verbal, written, or confirmed through payment — constitutes unconditional acceptance of these Terms in their entirety. 1.3 Any terms, conditions, or provisions presented by the Client that conflict with or deviate from these Terms are expressly rejected and shall hold no legal effect unless formally acknowledged and agreed upon in writing by an authorized representative of the Company. 2. SERVICE SCOPE AND POSITIONING 2.1 The Company operates exclusively as a professional aerial data acquisition contractor. 2.2 Unless explicitly contracted in writing, the Company does not assume the role of consultant, surveyor of record, certified authority, or any other advisory capacity. 2.3 All deliverables and outputs are provided on an "as-is" basis and carry no implied warranties of fitness for any particular purpose. 3. REGULATORY COMPLIANCE AND LIABILITY TRANSFER 3.1 The Client bears sole and complete legal responsibility for securing and maintaining all of the following prior to and during service execution: Site access permissions and landowner authorization All applicable government and municipal approvals Airspace authorization from relevant civil aviation authorities Compliance with third-party rights and privacy regulations 3.2 The Company neither assumes responsibility for nor guarantees the legal status, regulatory compliance, or permissibility of any designated project site. 3.3 Any violations, fines, legal proceedings, equipment confiscation, or regulatory consequences arising from operations at the designated site are attributed solely to the Client's liability. 3.4 The Company reserves the unconditional right, at its sole discretion, to abort, suspend, or withdraw from any mission at any stage without incurring any obligation for compensation, refund, or liability of any kind. 4. PAYMENT TERMS AND ENFORCEMENT 4.1 All services are subject to the following non-negotiable payment structure: 70% non-refundable advance payment due prior to mobilization 30% balance due in full prior to the release of any data or deliverables 4.2 Payment terms are fixed upon project confirmation and are not subject to revision, exception, or post-confirmation negotiation under any circumstances. 4.3 The Company retains a full lien over all deliverables until complete payment is received and reserves the right to withhold, suspend, or permanently deny delivery in the event of outstanding balances. 4.4 Any delay in payment will result in the immediate suspension of project activities. The Company further reserves the right to impose additional financial penalties at its discretion for sustained non-payment. 5. NON-REFUNDABLE PAYMENT POLICY 5.1 All payments made to the Company are strictly final and non-refundable under all circumstances, including but not limited to: Client-initiated cancellation Project delays of any nature Permit denial or regulatory rejection Adverse weather or environmental conditions Restrictions imposed by government or aviation authorities 5.2 Rescheduling of suspended or cancelled operations is neither guaranteed nor obligatory. Where rescheduling is accommodated, it shall be subject to revised pricing at the Company's sole discretion. 6. OPERATIONAL AUTHORITY AND FORCE MAJEURE 6.1 The Company holds absolute and unilateral authority over all aspects of flight operations, including but not limited to execution methodology, safety thresholds, environmental assessments, and mission parameters. 6.2 No claims, refunds, or compensation shall be entertained in connection with delays or service interruptions resulting from adverse weather conditions, government intervention, airspace restrictions, or security directives. 7. DATA OWNERSHIP AND USAGE RIGHTS 7.1 All data, footage, datasets, and deliverables captured or produced during service execution remain the exclusive intellectual property of the Company until full and confirmed payment is received. 7.2 Upon receipt of full payment, the Client is granted a limited, non-exclusive, non-transferable license to use the deliverables solely for the purposes outlined in the project brief. 7.3 The Company retains full intellectual ownership of all outputs and reserves the right to repurpose, archive, or publish non-sensitive materials for portfolio, promotional, or research purposes. 7.4 The Company reserves the right to permanently delete all project data after a 30-day retention period following delivery. Re-delivery or data recovery requests beyond this window will not be honored. 8. ACCURACY AND TECHNICAL DISCLAIMER 8.1 All outputs, datasets, and deliverables are provided without guarantee of absolute accuracy, formal certification, or actionable warranties of any kind. 8.2 All mapping, survey, inspection, and analytical data are indicative in nature and are not intended nor qualified to serve as the basis for legal proceedings, structural engineering decisions, or financial determinations. 8.3 The Client assumes full and exclusive responsibility for any decisions made in reliance upon data provided by the Company. 9. LIMITATION OF LIABILITY AND INDEMNIFICATION 9.1 The Company accepts no liability whatsoever for direct, indirect, incidental, consequential, financial, or operational damages arising from the provision or use of its services. 9.2 In the event that liability is established through formal legal proceedings, the Company's total liability shall under no circumstances exceed the amount paid by the Client for the specific service in question. 9.3 The Client agrees to fully indemnify, defend, and hold harmless the Company and its personnel against any third-party claims, legal actions, or disputes arising directly or indirectly from project execution. 10. SITE CONDITIONS AND SAFETY OBLIGATIONS 10.1 The Client warrants and guarantees that the designated project site is safe, legally accessible, and free from undisclosed hazards at the time of service delivery. 10.2 The Client is obligated to disclose all known risks, structural concerns, access limitations, and third-party considerations prior to mobilization. 10.3 The Company accepts no liability for damages, losses, or incidents attributable to undisclosed site conditions, structural hazards, or unauthorized third-party interference. 11. LIVE AERIAL BROADCAST DISCLAIMER 11.1 Live broadcast services are delivered on a best-effort basis. The Company makes no guarantees regarding signal stability, transmission latency, or continuous broadcast uptime. 11.2 The Company shall not be held liable for service interruptions, degraded performance, or broadcast failures resulting from network instability, electromagnetic interference, or third-party equipment incompatibility. 12. THIRD-PARTY DEPENDENCIES 12.1 Any service components involving third-party providers, subcontractors, or external platforms operate outside the direct liability of the Company. 12.2 Delays, failures, or disruptions caused by external dependencies do not constitute grounds for refund requests, service claims, or liability disputes against the Company. 13. CLIENT OBLIGATIONS AND BREACH 13.1 The following actions constitute a material breach of these Terms by the Client: Failure to fulfill payment obligations within agreed timelines Material misrepresentation of project scope, site conditions, or intended use Submission of requests that are unlawful, unauthorized, or in violation of applicable regulations 13.2 Upon determination of a material breach, the Company reserves the right to immediately terminate all services, retain all payments received, and permanently withhold delivery of any outstanding deliverables. 14. TERMINATION RIGHTS 14.1 The Company reserves the right to terminate any engagement at any stage of the project, at its sole discretion and without obligation to provide justification. 14.2 Termination by the Company under any circumstance does not give rise to any right to compensation, refund, or legal recourse on the part of the Client. 15. GOVERNING LAW AND JURISDICTION 15.1 These Terms and Conditions are governed exclusively by the laws of the Kingdom of Saudi Arabia. 15.2 Any disputes arising under or in connection with these Terms shall fall under the exclusive jurisdiction of the competent courts of the Kingdom of Saudi Arabia. 16. FINAL ACKNOWLEDGMENT AND ACCEPTANCE By engaging the services of Majed Aerial Solutions, the Client confirms and acknowledges the following without reservation: Full comprehension of the rights, obligations, and risks set forth in these Terms Unconditional acceptance of all Terms and Conditions as stated herein Voluntary and informed waiver of any claims that conflict with the provisions of this agreement These Terms represent the complete and authoritative agreement between the Client and the Company and supersede all prior communications, representations, or understandings, whether verbal or written. END OF TERMS AND CONDITIONS